Exporta Global | Blog

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What does a saxophone busker have to do with supply chain science

Originally posted by John Wilkin, 03/Jul/18   Exporta knows that keeping good supplier relationships are right at the heart of Product Handling Solutions – FAST.If a supply chain dries up or is disrupted in any way it can impact our top-notch service to our customers. So we do all the regular financial checks, performance reviews, ISO compliance & essential desktop functions. But more valuably, supplier visits strengthen our bond & awareness.  This is where our busker features – on a  visit with Daniel Paterson (Operations Director and OTIF Championer) to... Read More

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Have you got an alien fork in your warehouse storage

Originally posted by Scott Logie, 25/Jun/18     I have O.C.D……… not like medically diagnosed or anything but I like things to be a certain way – organised. In fact, it goes slightly passed just ‘organised’. I’m a sucker for symmetry, colour coding, neatness and alignment – I’m a nightmare. I’ll empty the dishwasher and put the cutlery back in the drawer with military precision, the spoons will be stacked neatly, knife blades all facing the same way and miscellaneous utensils like scissors and bottle openers all must be sitting... Read More

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10 Characteristics your team MUST have to deliver exceptional customer service

Originally posted by Sophie McKenzie, 15/Jun/18   This week one of our Customer Service superstars, Sophie McKenzie, reveals what are her secrets for keeping customers happy when they call in with a challenge. Customer Service is something I do all day every day, it’s my passion. I thought I would share with you what I have learned along the way to help your company provide the best customer service. Have patience – hear the customer out. Be sure to stay patient when they come to you stumped and frustrated, but also... Read More

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Exporta – Guinness World Record Holders

Originally posted by Craig Dunn, 13/Jun/18   Exporta set a new Guinness World Record for Plastic Pallet Toppling  After much planning and outstanding team effort we managed to pull it off.  A new Guinness World Record. 1377 Plastic Pallets toppled successfully – domino style. It all came from an idea the Head of Marketing, Craig Dunn, had while on holiday.   When he saw some of the company’s pallets on a farm on their side, he thought they looked like dominoes.  He wondered what it would be like to topple 1,000... Read More

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This is NOT a pallet collar

Originally posted by Roger Mitchell, 08/Jun/18   Surrealist artist Rene Magritte’s masterpiece ‘This is not a pipe’ from 1929 bridges the gap between language and meaning. His statement is taken to mean that the painting is not a pipe – it is merely an image of a pipe. This masterpiece of surrealism creates a 3 way paradox out of the conventional notion that objects correspond to words and images. [That’s enough of that kind of language, buddy.  This is a Product Handling Solutions Blog, not Five Minutes With Freud – Ed]... Read More

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11 Characteristics of High Performance Teams

Originally posted by Daniel Wilkin – Sales Manager, 04/Jun/18     F1 teams are often alluded to as High performing teams because they have to do their task efficiently in a very time pressured situation. They are poised ready to go as soon as they have the nod….. ……the record for a pit stop sits at 1.92s by the Williams F1 Team. Wow!. Incredible!  Think of the practice involved in getting to that level of performance. But how about the humble businesses that keep the rest of the world going day... Read More